Welcome to highgateestatei.online. We provide a range of services for clients with needs related to UK real estate, including agency consulting, property marketing, landlord management, property management support, relocation assistance, and property searches. To protect the interests of both parties, please review the following cancellation and refund policy before purchasing any services.
I. Service Cancellation
If you wish to cancel a service you have purchased, please submit a cancellation request as soon as possible through the communication channel originally used, providing your order details and the reason for the cancellation. For services that have not yet commenced, we will assess the feasibility of cancellation based on the service agreement, the progress of work already undertaken, and applicable laws.
II. Refund Eligibility
If a service has not yet begun and meets the relevant refund criteria, you may request a refund. For services that have already commenced or been completed, the refund amount will be determined based on the work performed, reasonable expenses incurred, the terms agreed upon by both parties, and applicable laws. If we are unable to provide a service for which payment has been made due to reasons attributable to this website, we will arrange a refund or discuss alternative solutions with you.
III. Refund Processing Time
Once a refund request is approved, we will typically initiate the refund within 5–10 business days. The time it takes for the funds to reach your account depends on your bank, payment provider, and the original payment method; this may take an additional 5–10 business days. The actual arrival time is subject to the processing timelines of your bank or payment provider.
IV. Duplicate or Erroneous Payments
If you discover a duplicate payment or an error in the amount charged, please contact highgateestatei.online promptly and provide the relevant order and payment information. Once verified, we will process a refund or correction as appropriate.
V. Service Modifications
If you need to change the scope of services, appointment times, or other arrangements, please submit a request as soon as possible. Whether such adjustments can be made—and whether any additional costs will apply—will depend on the current status of the service and the terms agreed upon by both parties.
VI. Contact Us
To cancel a service, request a refund, or inquire about the status of a refund, please reach out to us via the communication channel originally used on highgateestatei.online. We will address your request in accordance with your order details and applicable laws. Company: HIGHGATE ESTATE AGENTS LTD
Address: 220 Moselle Avenue, London, England, N22 6EX
Email: enquiries@highgateestatei.online
Phone: +44 20 3051 4706